Report a problem, concern, or unsafe condition

YourGOV is an application that allows City of La Mesa citizens to report non-emergency related issues to the city. YourGOV can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.

By using YourGOV, you can submit an issue and track its progress from submission to completion. Issues are brought directly into the city’s work management system where they can be forwarded on to the responsible city staff member. We encourage users to create a single sign-in from any of the applications below that can be used across all applications. 


Click the orange YourGOV button to create a Service Request from your computer. This website works with all current web browsers (Internet Explorer, Safari, Chrome, FireFox). 


Using the mobile and iPad application, you can report an issue which is then routed to the appropriate city staff member for review. In addition, by using a smartphone or iPad to submit, a picture can be attached to the issue. Download on Android or iPhone.

How It Works

View the User Guide for detailed instructions on how to use the applications.

You will receive an email notification, if you provide your contact information, when the issue is received and when it is completed. You can expect to be contacted about your issue within 1-2 business days. 

Report a Sewer Back-up, Overflow or Odor

If you are experiencing a sewer odor, back-up or overflow immediately call Public Works at 619.667.1450. Our normal business hours are Monday - Thursday 6:00 am to 3:30 pm and alternate Fridays 6:00 am to 2:30 pm. If calling during non-working hours please call the Police Department non-emergency number at 619.667.1400. The Duty Supervisor will be dispatched immediately to respond to your concern.