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1. Are there fillable forms on the website?

Yes, please visit our Volunteer page.

2. Who do I call for non-emergency situations?

For non-emergency situations and after hours call 619.667.1400.

3. What if my sewer backs up?

We are on duty seven days a week, 24 hours a day. If you have a backup, call us at 619.667.1450 (during working hours) or call the Police Department's non-emergency number at 619.667.1400 (after hours).

We will dispatch a maintenance crew to your address to find out if the stoppage is in the City’s main or your private line (sewer lateral). If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain service cleaning to correct the problem. The property owner is responsible for maintaining adequate flow to and through the sewer lateral from the property structure to and into the City’s sewer main.

If the stoppage is in the City’s main, we’ll fix it as quickly as possible and keep you informed about what is being done.

4. Does the City provide sandbags?

Yes! Self-serve sandbags are available at the Public Works yard located at 8152 Commercial Street. Bags and sand are available while supplies last. For more information call 619.667.1450.

5. Can we take our dog to the park?

Dogs are allowed in the parks on a leash no longer than six feet and must be attended to at all times. Effective June 10, 2010, animals are prohibited on any city owned or operated athletic field.

6. How can I report a problem on my street?

Please report your problem through our online request tracker.
Report a Problem

7. Are Council meetings broadcast on television?

Yes. You can watch City Council cablecasts live on Channel 24 on the second and on the fourth Tuesday of each month starting at 6:00 pm.  

8. What is West Nile Virus?

See County of San Diego Department of Environmental Health website.

San Diego County Dept of Environmental Health

9. How do I request a commendation or recognition from the Mayor or City Council?

Contact the City Clerk to submit your request. Please include all pertinent information and date needed. Please also allow 3-4 weeks for processing.